In the step of sending a message to an incarcerated individual, you may need to look for an inmate you would like to send with first. However, an incarcerated individual that you want to send a message cannot be found from the inmate list or the statue of an inmate is inactive in the SmartJailMail system.
Of course, if the inmates you would like to send with are inactive, you definitely cannot send a message to them. Then, you may be confused why an incarcerated individual is not available in the inmates list. If it happens to you, it would be better for you to dive into our post to find out the real information about it. Here you go!
Why is the Status of Inmate Inactive in SmartJailMail System?
If you look for an inmate with SmartJailMail you’d like to send a message and an inmate is inactive, it means that an inmate is not currently in the prison system. It may be because of release, parole or death. In some cases, it can also be caused by the inmate not available in the jail system.
When you accidentally find an inmate in inactive status in SmartJailMail, you can confirm about this problem by directly visiting the facility where an inmate was jailed. Or, if you have the phone number of the facility, you can also make a call to confirm whether the inmate was unavailable in the system or the inmate was released.
How Often Do Inmates Check Their Email on SmartJailMail?
It’s simple to answer, the inmates will be able to check their email as often as they can. Depending on the inmates or institutions, access to services can be limited. The inmates can try to access the SmartJailMail system as often as time or regulations permit if they are in regular email contact with those on the outside.
The emails will be monitored when using SmartJailMail. It means that there can be delays in inmates receiving emails and sending them. As of this writing, a message you sent to an inmate has been for almost 60 hours.
Inmates will receive messages instantly. Depending on various factors, each correctional facility may set up specific delivery rules that may result in a message being delayed for a period of time prior to delivery.
How long are messages saved? As long as you like, you will be able to keep a message on your account. The messages that you no longer want will be deleted any time. It is known that each message sent with SmartJailMail will be limited to 30,000 characters including spaces. It definitely works out to about 8-10 pages of types and printed text.
With SmartJailMail, there is no limit to the number of messages that can be sent or received each day. Each message sent will cost one message with 50 credits that will be paid by either the sender or the recipient if the sender has no message credits.
How to Send a Message to an Incarcerated Individual with SmartJailMail?
The SmartJailMail system is designed to supplement standard postal mail. Of course, this system will work in much the same way, except that it can be performed well instead of a paper. If you think about the process of sending and receiving a letter, make sure to use SmartJailMail, as the messages will be delivered instantly or within a few hours rather than days or weeks.
SmartJailMail offers a feature called Electronic Messaging Service that allows you to stay-connected with your loved one in prison. With this feature, you will be able to send and receive messages to and from an incarcerated individual easily. Before sending a message, you may need to buy the credits first.
To send a message, it requires 50 credits/ 50 cents. Your message will be sent with postage paid and will be free to open and read for your loved one in prison. You can also still send messages to an incarcerated individual for free, but the messages will be paid for by the recipient.
Here’s how to send messages with the SmartJailMail system!
- First, you need to log into SmartJailMail with your account.
- Then, you can start to compose a message.
- Before you compose a message, you will need to look for an inmate first.
- Once you find an incarcerated individual that you’d like to send a message, you need to send them a connection request.
- Then, an incarcerated individual will have to approve your request before sending messages.
- After establishing a connection with an incarcerated individual, you can start composing your email.
- You can then send your message.
- In the following step, you will have to purchase the credits before sending your message. You can buy the credits with your credit or debit card.
- After buying credits, you can send your message and receive a reply from an incarcerated individual.
Okay, that’s step-by-step to send messages to an incarcerated individual with SmartJailMail electronic messaging system.
How to Send a Photo to Your Loved One with SmartJailMail System?
Apart from sending a text message to your loved one in prison, you can also send photos using the SmartJailMail system. Just like sending a text message, you also have to buy the service credits first. Here’s how to send a photo to your loved one with the SmartJailMail system!
- First, you need to log into SmartJailMail with your account.
- Then, you need to look for your loved one from the list of inmates first.
- Once you find an incarcerated individual that you’d like to send a photo, you need to send them a connection request.
- Then, an incarcerated individual will have to approve your request before sending photos.
- After establishing a connection with an incarcerated individual, you can start sending photos.
- In the following step, you will have to purchase the credits with your credit or debit card.
- Once purchasing credits, you can then send photos to your loved one in prison through the website.
It’s important to note, each photo is subject to facility regulations where the photos will be reviewed by the facility staff. Then, each facility will either accept or reject your photo at their sole discretion.
