How to Add Money to Securus Online

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You may want to add money to an incarcerated individuals Securus Debit Account at Texas Department of Criminal Justice (TDCJ). If so, you need to know how to do that so that you do not make a mistake when adding money. Here, I have some information about it for you according to the Securus site.

As explained on the Securus Help site, at Texas Department of Criminal Justice incarcerated individuals have an Securus Debit Account. So, they are permitted to transfer funds from their Trust Fund account to their Securus Debit Account to be able to pay for their own calls. Family and Friends are also permitted to add funds to the Securus Debit.

How to Add Money to Securus Online

For your information funds which are put in the Securus Debit Accounts become the property of the incarcerated person and these are able to be used to call people on their approved calling list. It is important for you to note that family and friends will not be able to receive any funds back that they paid to the Securus Debit accounts.

It is also important for you to note that this account is only used for making phone calls and incarcerated people cannot use it for commissary orders.

If you want to fund a Securus Debit Account, there are three options. Those are explained below.

Funding a Securus Debit Account Online

According to the Securus Help site, credit card or debit card online and to set up an account to see your payment history, you have to enroll in Securus Online here. Credit card or debit card with Securus Online can also be done on Securus website. However, credit card or debit card with JPay online, you have to access JPay website.

Funding a Securus Debit Account by Phone

You can use credit card or debit card and call Securus at 1 972 734 1111. You can also use credit card or debit card by calling JPay at 1 800 574 5729.

Funding a Securus Debit Account by Mail

If you want to find a Securus Debit account by mail, you are able to complete the remittance slip and mail it with your payment. And here are the Securus Debit Account Remittance Instructions.

You have to complete the remittance slip, print and then mail it with your check or money order to this address:

Securus CBS Securus Debit Account
PO Box 975420
Dallas, TX 75397-5420

You have to make checks or money orders which are payable to Securus. After that, you have to wait around 7 to 10 days for processing. It is important for you to note that the remittance form needs to be included with your check or money order.

If you want to fill in and print a remittance slip, you are able to access your Securus account by logging in. You have to make sure that you include the incarcerated person’s first and last name and the TDCJ ID number. By doing it, it ensures the correct incarcerated person receives the fund.

Funding Options in Securus

Let’s say that you want to fund for Advance Connect. However, you may not know where to go or the things that you have to do. According to the Securus site, here are the funding options which are offered by Securus site.

You can fund by using credit card or debit card online or by phone. According to the Securus site, the types of payment which are accepted online or by phone are Visa and MasterCard.

You can also fund through Western Union. It can be done cash, credit or debit card, money order or cashier’s check. It is important for you to note that payments are able to be made in person or online easily by using Western Union Quick Collect. How to make payments using Quick Collect? You are able to read the instructions below according to the Securus site.

  • You are able to discover the receiver of the Quick Collect payment under Select Other Billers and it should be Securus.
  • You have to follow the online prompts to do the payment.
  • Are you a registered user at Western Union? If not, they will ask you to register.

Now, how about make payments using Western Union Payment Form? You can read the instructions below according to the Securus website.

  • You will see the Payment Information section and there you will be asked for Pay to, Code City and State and here is how you can fill in it.
    • Pay To: Securus
    • Code City: Securus
    • State: Texas
  • You need to include your 6 or 7 digit account number, but if you are not sure about your Account number, you are able to sign in or you are able to call Securus customer service at 1 800 844 6591.

It is important for you to note that if your payment is done at a Western Union retail location, it may take 5 to 8 business hours to process.

You can also fund via MoneyGram. How to fund via MoneyGram? You are able to read the instructions below according to the Securus site.

  • You have to go to a MoneyGram location and then you have to fill in the Express Blue form with the information below.
    • Receive Code: 9819
    • Company Name: SECURUS
    • City and State: Dallas, TX
    • Customer’s Account Number
    • Senders Information
    • Senders Signature

AutoPay and TextPay

In Securus, there are AutoPay and TextPay. Do you know what they are? According to the Securus site, AutoPay for Advance Connect will fund your account automatically with a present amount of your choice every time you have a low balance. Meanwhile, TextPay for Advance Connect can send a text message when your account runs low and next, you just have to preset the amount that you want to fund and then you have to reply Yes and then your account will be funded.

It is important for you to note that for AutoPay or TextPay for Advance Connect or Direct Bill, a Securus online account is required to sign up. For every AutoPay or TextPay deposit, there may be a transaction fee.

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