There are many family or friends of inmates use JPay to send letters to their beloved inmates in the prison. JPay’s inmate email service is the fastest and the most robust email service. If the family or friends of inmates want to send letters, they are able to use this service. The letters or emails which sent to the inmates usually will be received within two days. The emails need the stamps, so when you want to sending letters to the inmates, you have to sure that you have the stamps. You can purchase the stamps by online. Or you can also purchase it at JPay kiosks in the correctional facility. After you have the stamps, now you are able to send letters. There are several steps to send letters or emails. You are able to follow these steps below I you want to sending letters.
- At the first step, on the JPay home page, you must click Email on the Navigation menu.
- Then when you are on the Compose page, you must enter the content for your email.
- Here you can attach one of the following:
- Attach an image by clicking Attach Image.
- Attach a video by clicking Attach Video.
- Record and attach a Video Gram by clicking Record Video.
- After that, you must click “Send” to send your email. Make sure that you have the stamps enough. Before you send your email, you can also preview it by clicking on the “Preview” button. It is going to shows your email as a PDF.
The text above is the way to sending letters. If you want to delete a letter, there is an easy way. To delete a letters, there are several step which should you do. These steps below are the steps to delete a letter.
- At the first step, on the “Sent” page, you must click an individual letter row.
- After that, on the Sent letter details page, you must click “Delete” the letter to delete a letter.
- Then you must click “Yes” on the confirmation which pops up.
- Now the letter is going to be removed from the Sent list.
In addition, if you want to see the previous emails or next emails, you are able to do it on the Sent letter details page. To do it you just need to click “Prev” or “Next” to see the previous emails or next emails which you sent. The sent emails are able to find in your Sent box approximately fifteen minutes after your emails are sent. You are able to follow these steps below if you want to check your sent emails.
- At the first step, on the JPay home page, you must click Email on the Navigation menu.
- The next step, once you are on the Compose page, you must click “Sent” on the “Email” menu.
- Finally you are able to check the sent emails in the box of sent.