CorrLinks is the answer for those who are looking for the way to communicate with the loved ones behind the bar. With it, the family members and friends are allowed to subscribe to its services. This kind of communication is currently allowed by all Federal Bureau of Prisons and Department of Correction or DOC for the States of Iowa, Wisconsin, Massachusetts, Nevada, and Oklahoma institutions.
CorrLinks is counted as a private company. It is designed through the relationship between a Corrections Agency and ATG, the name of the system that is based email. There is a thing called Trust Fund Limited Inmate Computer system or TRULINCS operated by the company. This kind of thing is the one that makes it possible for the friends and family members to use the services offered by CorrLinks.
For everyone who wants to use CorrLinks, it is needed for you to register first. Follow these following steps to do so:
- The first thing is to make sure that you know the number that you want to contact in the prison.
- Once you have it in your hand, it is time for you to find your CorrLinks account with a MasterCard or VISA credit card.
- Then, go to Corrlinks Inmate Email login at https://www.corrlinks.com/. If it is your first time, you will have to click on the orange Register button and you will be taken to the next step.
- The next thing that you have to do is to enter the information that is needed for the signing up. The information that should be entered include your first and last name, your email address, the password, and the identification code.
- After completing the required information, do not forget to tick the statement saying that you are over 18 and you have read and agree to the Terms and Conditions.
- Besides, you also have to confirm that you are not a robot.
- When everything is done, please click the Next button.
- Please wait for about a half hour before the request that you sent getting approved.
Once it has been approved, you can log in to CorrLinks system. Here is step by step to log in to the system:
- First of all, go to the Login page of the CorrLinks official website at https://www.corrlinks.com/Login.aspx.
- When you are there, in the Login box for the exact, you will need to enter your email address and the password.
- After entering these two, please click on the Login button.
- By doing so, you will be taken to the main page of your email account and that is everything to follow to sign in to the account online.
In case you forget about the password or you just want to reset it, it is possible to be done by following these following steps:
- First, go to the password reset link at https://www.corrlinks.com/ForgotPassword.aspx.
- Then, enter your registered email address.
- Doing reCAPTCHA properly is important and when you are done, the next thing is to click on NEXT.
- After that, you will be able to get a link that is sent through your email. This link can be used to reset the password.
- If you want to reset the password, you can just follow the link and make a new one.
Once you are registered and logged in to CorrLinks, you can add the intimate number of whom you want to keep in touch with to your address book. For those who want to contact a Federal inmate, it is needed for you to add the inmate to your contact list with Identification Code sent to your email. If you want to compose and to send a new message, all that should be done is to clicking Mailbox and then New Message. If you want to set message alert, you can click Account Management, then Manage my inmate link, then Email Alert. The alerts will be sent through your email.
If you have some questions about CorrLinks, you can go to the customer support of CorrLinks. Apparently, its customer support does not include the contact to be contacted but the questions that you might be faced. Here are some issues and solutions included.
- Issue: “I can’t log in”
Solution: If you cannot log in, you can type your email address in the column that is provided and then click the Go button.
- Issue: “I don’t have an identification code or the one I have doesn’t work”
Solution: This issue has the same solution as the previous one.
- Issue: “It says my email address is already is use”
Solution: For those who have already registered and added one inmate to your account and now you are not allowed by the system to register another inmate as it says the email address is already in use, here are the steps to follow. First, login to www.corrlinks.com with your account. Second, click Account Management. Third, click Manage My Inmate List. Fourth, choose the Federal Bureau of Prisons as the agency. Fifth, enter the identification code and not the register number. Sixth, click Go.
- Issue: “How can I get an email when I get a new message from an inmate?”
Solution: First of all, log in to www.corrlinks.com. Then, click Account Management. Next, click Manage My Inmate List. After that, click the box located under email alert to the name of the inmate. By doing so, the alerts will start to go to the email address under the one that you registered.
- Issue: “How do I send a message?”
Solution: First, log in to your account. Once you are in, click Mailbox and New Message. When you see something that says Click to add recipients, please click the mouse and then put a check in the box beside the name of the inmate. The fifth step is to click OK. After that, type in a subject and message. Lastly, click Send.