You may wonder how often inmates can use CorrLinks. When I tried to search the information about it, the information that I got is about the time limitations to use CorrLinks TRULINCS, the limitations of CorrLinks prison email size, the limitation of CorrLink email, and the limitations of the speed delivery of your messages as you are able to read below. Besides, I also have some other information that you may need about CorrLinks.
The Time Limitations to Use CorrLinks TRULINCS
According to the Prisoner Resource site, most Federal Bureau of Prisons facilities impose a thirty-minute or one-hour time limit on public messaging where it is done to ensure equal access to the service. When it is out of time, the TRULINCS system will log them off automatically. After that, prisoners must wait 30 minutes before they log back on. Let’s say that an inmate is in the process of typing a message when they reach the time limit. If so, the message will automatically be saved in their drafts folder and then they are able to come back to complete it later by clicking on the save icon.
How about families and friends? Do they have any limitations? They do not have any limitations when they email a prisoner and it is one of the distinct advantages of electronically communicating with inmates as explained on the Prisoner Resource. Inmate phone calls are limited to 300 minutes per month, but families are able to use the inmate computer system TRULINCS to communicate with their incarcerated ones without limitation.
The Limitations of CorrLinks Prison Email Size
According to the Prisoner Resource site, CorrLinks messages are limited to 13,000 characters or around 2,000 words per email. When the inmate types, they will be able to see a Characters Remaining countdown indicator on their composition screen where it advises the number of character spaces remain.
It is important for you to note that this 13,000 character limitation is implemented to all emails within an email string. On the Prisoner Resource site, it is also explained that if a prisoner or outside contact replies to a previous message, the previous message counts against this limit. Users are able to always begin a new email string in such circumstances.
It is important for you to note that TRULINCS electronic messaging is a communications medium which is text-only and it consists of plain, balck text. It does not support styles such as italics, bold, and foreign symbols. Besides, photos and attachments are not allowed. Not only that, users are not able to forward messages. Inmates are allowed to send the similar message to a number of contacts by choosing the contacts before they send the message. Except for the time limitation, there is no limitation on the number of messages which are sent or received in a 24-hour period. On the Prisoner Resource site, it is explained that the system permits inmates to correspond with a maximum of 30 email contacts in the outside world at any one time. They also have permission to delete existing contacts and add new ones.
The Limitations of CorrLinks Email
It is important for you to note that not all inmates in the federal prison system are given access to the public messaging feature of TRULINCS. On the Prisoner Resource site, it is explained that a since-rescinded policy explained that an inmate could be limited to the public messaging system in these situations.
- The inmate has a history that threatens institutional security or the public.
- The inmate is under investigation for disciplinary violations which are related to TRULINCS or CorrLinks abuse or misuse.
- Disciplinary sanctions limit the inmate to be able to email for a specific period.
When an inmate has no constitutional right to email, prison authorities need to provide notice of the reason for denial or limitation and the right to appeal the decision.
The Limitations of the Speed Delivery of Your Messages
According to the LV Criminal Defense site, there is a system limitation on the speed of message delivery. Because there is staff monitoring, messages that you send to your inmate will take around an hour to be delivered. Messages which are sent from an inmate to an outside contact take around 20 minutes to be delivered to an outside contact’s CorrLinks inbox.
Some FAQs About CorrLinks
According to the CorrLinks site, here are some Frequently Asked Questions (FAQs) about CorrLinks.
- How do we send a message?
If you want to send a message, the first thing that you have to do is to login to the site at www.corrlinks.com. After that, you have to click on the Mailbox and click on the New Message. You have to click on the area which says Click To Add Recipients and place a check in the box beside the name of the inmate. Now, you have to click on OK and type in a subject and message. Finally, you have to click on the Send button.
- Why does it say our inmate is unavailable?
It is important for you to note that periodically, a correctional institution may limit the access of an inmate to messaging. When it happens, the inmate will be unavailable for you to contact. When they are available again for messaging, you will be informed.
- What do we have to do to unblock an inmate?
If you want to unblock an inmate, you need to send a written request to the institution to notify them that you want to remove the block. You are able to find the appropriate mailing address by accessing www.bop.gov. After the block is removed, the inmate will have to re-add your email to generate a new invitation to you with a new ID code. When you get that, you need to log in to your CorrLinks account and add the ID number.
- What do we have to do if it says we have unread messages but we cannot see them?
It is important for you to note that by default, the inbox shows messages received in the last two weeks. If you want to see all unread messages, the thing that you have to do is to click on the Unread Messages Only checkbox. However, if you still do not see messages, you can try to delete your temporary internet files.