How Do I Make a Payment to Securus

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To use the features in Securus, it will cost you a lot. It means that the amount of money you should spend to take Video Connect will be different when you take the eMessaging feature. Whatever the feature you choose, you definitely need to pay for it with Securus.

If this is your first time using Securus and want to make a call or video call with your loved one in prison, you may not know how to make a payment to Securus. However, making a payment to Securus is pretty straightforward to do. If you need a guide to make a payment to Securus, you can dive into our post to get it, here you go!

How Do I Make a Payment to Securus

Making a Payment to Securus, Here’s How!

Securus actually offers multiple ways to make a payment to meet your needs. Here are they:

  • Through Securus Mobile app available on Play Store or App Store
  • By Phone with a debit or credit card at 972-734-1111
  • By visiting official Securus website with a debit or credit card  at www.securustech.net
  • Through Western Union

Here’s for explanation:

1) Using Credit or Debit Card

There are some types of cards Securus accepts to make a payment including:

  • Visa
  • MasterCard credit cards
  • Bank cards
  • Prepaid cards with a Visa or MasterCard logo which have been registered

When using a credit or debit card to make a payment to Securus, all payments paid by Visa or MasterCard will immediately post, provided that you enter or supply the correct information. To register a prepaid card, you can use a contact number or website on the back side of the card, so you can easily register your prepaid card.

2) Using Western Union

To make a payment using Western Union, you will need to fill the forms first available depending on your location and the phone service also depends on your location. Some locations of Western Union still have the Blue Quick Collect form, but others have a multi section form and some have a phone service.

Making a payment using Western Union can easily be made in person or online using Western Union® Quick Collect®. Here’s how to use Quick Collect:

  • The receiver of the Quick Collect payment is available under Select Other Billers and make sure to be Securus.
  • Make sure to follow the online prompts to complete the payment.
  • If you are not a registered user at Western Union, you will be required to register first.

Here’s how to use Western Union Payment Form!

In the first section, you will need to fill your payment information including:

  • Pay To: Securus
  • Code City: Securus
  • State: Texas

You also need to include your 6 to 7 digits account number. If you are not sure of your account number, you may need to sign in or call Securus Support at 1-800-844-6591. If your payment is completed at a Western Union retail location, it will take 5 to 8 business hours to process.

If you want to find a Western Union Agent Location, you can look for the agent locations here.

Okay, that’s how to make a payment to Securus using a debit/ credit card and through Western Union.

How Does Direct Bill Work in Securus?

In Securus, there is a feature that allows every individual to receive collect calls from a loved one called a Direct Bill. If you use a Direct Bill method, each month, you will have the charges billed directly to you from Securus Correctional Billing Services (SCBS).

A Direct Bill account is a good option if your loved one in prison is incarcerated for longer than two years or if you’re an attorney, social worker, bail bondsmen, consulate or other small business or government agency.

You will be able to receive an itemized monthly bill statement from SCBS for your calls, with verification or approved credit. The reasons why you have to take consideration of using a Direct Bill are:

  • Receive itemized monthly bill statement of call activity
  • Receive all the calls you should do, up to your credit limit
  • Add multiple phone numbers to your account to make sure you receive all your calls
  • The call will be connected to the mobile phone (subject to facility restrictions)
  • Receive inmate calls as long as your bill is paid in full by the due date
  • No minimum payment amounts
  • Have 24/7/365 access to your account by contacting us via phone or on the website

It’s important to note, if you’ve received notice that a Direct Bill account was opened for you automatically, you may have to set up access to manage your account with Securus Online.

How to Fund Securus?

In addition to providing multiple payment options, Securus also offers a number of comfortable funding methods to meet your needs, here are they:

  1. Using your debit or credit card

When using a credit or debit card to make a payment to Securus, all payments paid by Visa or MasterCard will immediately post, provided that you enter or supply the correct information. To register a prepaid card, you can use a contact number or website on the back side of the card, so you can easily register your prepaid card.

  1. Using Western Union

There are some types of cards that Securus accepts to fund to Securus, including:

  • Cash
  • Credit/Debit Card
  • Money Order
  • Cashier’s Check

To fund Securus using Western Union, you will need to fill the forms first available depending on your location and the phone service also depends on your location. Some locations of Western Union still have the Blue Quick Collect form, but others have a multi section form and some have a phone service.

  1. Through MoneyGram

You can also use MoneyGram to fund to Securus by visiting a MoneyGram agent on your location and make sure to complete the Express Blue Form with the following information:

  • Receive Code: 9819
  • Company Name: SECURUS
  • City & State: Dallas, TX
  • Customer’s Account number
  • Sender’s Information
  • Sender’s Signature

Okay, those are three methods you can choose to fund the balance to Securus, allowing you to receive calls from correctional facilities where your loved one is incarcerated.

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