How Do I Change My 4-Digit PIN in Securus

Posted on

Securus Technology allows you to stay-connected with your loved one in prison. With Securus, you can easily communicate with them through the Video Connect System, phones and also voicemail. Securus aims to give solutions to enhance the relationship between incarcerated individuals with their family at home.

To use Securus, you will also need to create your own account first by filling your personal information including your name, your email address, your password and also your PIN. To protect your account, it would be better for you to change your PIN passcode regularly. If you don’t know how to change your PIN passcode, you can see the guide in our post below!

Changing Your 4-Digit PIN in Securus, Here’s How!

In Securus, PIN plays a very important role, aiming to protect your Securus account from any unwanted thing to happen someday. Of course, it’s highly recommended for you to change your 4-digit PIN regularly. Changing your PIN in Securus is pretty straightforward, you can just perform the following ways:

  • First, you need to log into Securus Online with your username and password.
  • After logging into your account, you will see a section that is labelled with the account owner’s name on the far right of the screen.
  • Here, you need to click on the ‘Settings’ located from the top left tabs menu.
    click on the ‘Settings’
  • Then, you need to scroll down to a 4-digit passcode.
  • After that, you need to click on the ‘Edit’ icon in the 4-digit PIN section to change your PIN.
    How Do I Change My 4-Digit PIN in Securus
  • Of course, you need to enter your new PIN here.
  • Last, you need to click on the ‘Save’ button.

Congratulations! You’ve successfully changed your 4-digit PIN in Securus. That’s how to change your 4-digit PIN in Securus. Certainly, changing your 4-digit PIN in Securus is pretty easy, isn’t it?

How to change your 4-digit PIN in the Securus app? Changing your PIN in the Securus app may be different from changing your 4-digit PIN on the website. If you want to change your 4-digit PIN in Securus app, you can do some steps, as follow;

  • First, open the Securus app on your mobile device.
  • After the Securus app is open, you can choose ‘Settings’ available from the top left tabs menu.
  • Then, you need to tap the ‘Security and PinCode’ option.
  • Here, you will need your old passcode to change your 4-digit PIN, followed by a new passcode or re-enter to confirm change.

In the case of changing your 4-digit PIN in Securus, make sure to remember this passcode. However, you will need your 4-digit PIN to open the Securus app.

How to set up your 4-digit PIN in Securus? You also need a way to set up a 4-digit PIN in Securus. Just like changing your 4-digit PIN, setting up your 4-digit PIN in Securus is also easy to do. Let’s see how to set up your 4-digit PIN in Securus!

  • First, open the Securus app on your mobile device.
  • After the Securus app is open, you can choose ‘Settings’ available from the top left tabs menu.
  • You can then tap on the ‘Security’ option.
  • Here, you need to activate ‘In-App Lock Code’ (toggle to blue).
  • Last, you will be required to enter your new password. Certainly, you need to re-enter your new password to confirm and apply the change.

Okay, that’s how to set up your 4-digit PIN in Securus. You can really set up your 4-digit PIN in Securus easily. So, if you do not have a Securus account and want to have it, you can start setting up your Securus account right now.

What Features Are Available in Securus?

To allow incarcerated individuals in prison and their family stay-connected, Securus seems to provide features to make it real. The features available in Securus vary, so you can use all the features available to contact your loved one in prison.

Here are a number of features available in Securus:

1) Video Communication

With Securus, you will be able to take video communication to contact your loved one. Well, Video Communication allows you to:

  • Enroll in video sessions
  • Communicate with incarcerated individuals remotely from almost anywhere in the world in which you really have Wi-Fi or cellular data service.
  • View and access your upcoming scheduled video communications.
  • Get notifications for upcoming communications
  • Test and check Wi-Fi or cellular connection to determine quality of the video
  • Synchronize the details of upcoming communications with your calendar

2) AdvancedConnect

The second feature available in Securus is AdvancedConnect that allows you to collect calls from incarcerated individuals and also have the charges deducted automatically from your prepaid account.

Here’s what you can do with Securus AdvancedConnect:

  • See the status of your Securus account
  • View AdvanceConnect account number
  • View your available funds
  • See your Call details
  • See transaction summary
  • Update the information of your credit or debit card
  • Enroll in AutoPay or TextPay
  • See, edit or remove authorized phone calls
  • Block or unblock calls
  • From one specific facility or all facilities

3) eMessaging

eMessaging will allow family and friends to stay-connected with their loved one in prison using email-like messaging. With Securus eMessaging feature, you will be able to communicate with an incarcerated individual easily.

Here’s what you can do with Securus eMessaging feature:

  • Send a text-based message
  • Attach up to 5 photos
  • Share up to 5 eCards
  • Send just a photo with Snap n’ Send feature
  • Send a 30 second VideoGram you already record or have saved

Here’s what an incarcerated individual does with Securus eMessaging feature:

  • Able to reply to your message if you attach a return stamp
  • Able to receive transferred stamps that you share at no cost to them
  • Able to buy their own stamps from their Securus Debit account (where it is available)

For more information, all messages and photos will be subject to review by the facility. Then, if a message or photo or VideoGram is rejected or an incarcerated individual reply is also rejected, you definitely will get a reject message in your inbox with the reason for the rejection. It’s important to note, stamps will not be refunded if messages or attachments are also rejected.

Leave a Reply

Your email address will not be published.