JPay Phone Time

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JPay allow the inmates to make calls to their family or friends and anyone on their call list. The family and friends AdvanceConnect (Prepaid Phone Time) account allows the inmates to call them. JPay Phone Time account is going to allow the inmates to call anyone on their approved caller list. If you want your beloved inmate is able to call you, so you have to fund the offender’s AdvanceConnect account which is allow them to call you. In this case, you have to be on their approved caller list. You need to register your phone number if you will fund an offender’s AdvanceConnect account. To register, you are able register your phone number by calling (877) 800-5729. After you register your phone number, then a Correctional Billing Service agent is going to register your phone number and provide a pass code for you. To fund an offender’s AdvanceConnect account, you are going to need the pass code. After you get the pass code, you have to remember it if you are going to use it to fund an offender’s AdvanceConnect account.

Funding AdvanceConnect

The AdvanceConnect account allows the inmate to call you. As we said before that to fund the AdvanceConnect account you have to register your phone number to receive a pass code which you are going to use to fund the AdvanceConnect account. These steps below are the steps to fund the AdvanceConnect.

  1. At the first step, on the JPay home page, you have to click “Phone Time” on the Navigation menu.
  2. Then you have to click “Buy Prepaid Time” in the Friends and Family AdvanceConnect box.
  3. Afterwards, on the AdvanceConnect page, you have to select the number which you want to use in the “Choose account” list, and then please enter the pass code for that number. Next you can click Continue.
  4. The next step, you have to select the card which you want to use in the “Select card” list, and then enter the validation code for the card.
  5. Afterwards you have to enter the amount of money you want to send to the inmates in the Enter Amount field, click Continue.
  6. Now, in the Payment Verification box, ensure that the information is correct then you can click “Submit”.

Funding Phone Time

The general phone account allows the inmate to call anyone on their approved callers list. The steps below are the steps to fund the phone time account.

  1. On the JPay home page, you have to click “Phone Time” on the Navigation menu.
  2. Then in the “Add Funds to Phone Account” box, you have to click “Buy Phone Time”.
  3. After that, on the Phone Account page, please select the inmate that you want to fund in the “Choose Offender” list.
  4. The next step please selects the card you want to use in the “Select card” list, and then enter the validation code for the card.
  5. Please enter the amount of money you want to send to the inmate in the Enter Amount field, and then you can click Continue.
  6. The last you have to make sure the information is correct in the Payment Verification box, then click Submit.

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